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How adda77 Handles Your Personal Information

When you open an account and use payment methods like bKash, Nagad, or Rocket, we collect certain information to keep your account running and secure.

Account data kept securelybKash, Nagad, Rocket transaction recordsYour right to request data accessNo data sold to third partiesContact us to update your details
adda77 How adda77 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Our data practices are built around four areas: how we secure your account, how long we keep records, how cookies work on your device, and how you request changes. Every area is described below so you know what to expect at each step.

Account Security

Your account is protected with password hashing and OTP verification on login. We monitor for unusual session activity and can lock access if something looks off.

Data Retention

We keep your account and transaction data for as long as your account is active and for any period required by applicable law in Bangladesh. After that, data is deleted or anonymised.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the account flow performs. You can clear cookies from your browser settings at any time.

Requesting Changes

You can ask us to correct inaccurate details, request a copy of your stored data, or ask about deletion options. Reach out via live chat or support email with your registered number ready.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat, email, or the in-account help centre — we will respond and route your request to the right person.

Live Chat Start a chat from inside your account. Describe your privacy request clearly and our team will log it and follow up with next steps.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can verify your account quickly.
In-Account Help Centre Head to the help section inside your account dashboard. Submit a ticket specifically tagged as a privacy request for the fastest routing.

Common Questions About Your Privacy on adda77

These are the questions we hear most often about how personal data works on this platform. If something here does not cover your situation, contact our support team directly.

We collect your name, mobile number, and the payment method you register — such as bKash or Nagad. We also log your device type, IP address, and session activity to keep your account secure.

Transaction data is shared only with the relevant payment processor — bKash, Nagad, or Rocket — to complete your deposit or withdrawal. We do not share it with advertisers or unrelated third parties.

We keep your data for as long as your account is active and for any period required under applicable law in Bangladesh. Once that period ends, data is deleted or anonymised.

Yes. Contact us via live chat or support email with your registered mobile number. We will verify your identity and then provide a summary of the personal data we hold on your account.

Send a request through the in-account help centre or support email. Tag it clearly as a privacy request, include your mobile number, and our team will handle it and confirm when it is done.

We use session cookies to keep you logged in and analytics cookies to improve account flow. You can clear or block cookies through your mobile or desktop browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.